Refund Policy
Last updated: April, 2026
1. Overview
At uinterview.ai, we aim to provide a high-quality AI-powered interview preparation experience. This Refund Policy outlines the conditions under which refunds may be issued for paid subscriptions.
2. Free Plan
All paid plans (Pro and Elite) are billed on a recurring monthly basis unless canceled. By subscribing, you agree to automatic billing at the start of each billing cycle.
4. Refund Eligibility
a. General Policy
Payments are non-refundable, except in the limited circumstances outlined below.
b. Eligible Refund Cases
You may be eligible for a refund if:
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You were charged incorrectly due to a billing error
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You were charged after canceling your subscription (with valid proof)
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There was a technical failure that prevented you from accessing core paid features, and our support team is unable to resolve it
c. Non-Eligible Cases
Refunds will not be issued for:
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Partial usage of a subscription period
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Failure to cancel before the next billing cycle
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Dissatisfaction based on subjective expectations (e.g., job outcomes or performance results)
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Inactivity or lack of usage
5. Cancellation Policy
You can cancel your subscription at any time through your account settings.
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Cancellation stops future billing only
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You will continue to have access to paid features until the end of your current billing period
6. Requesting a Refund
To request a refund, contact us at support@uinterview.ai within 7 days of the charge, including:
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Your account email
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Payment receipt or transaction ID
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Reason for the request
We aim to review all refund requests within 5–7 business days.